Shipping & Returns Policy

Thank you for shopping with Alnhyvalta Finds! We work with a curated selection of trusted suppliers to bring you quality products across multiple categories. Please review the relevant section below for shipping and return details specific to your order.

📋 General Store Policy

🚚 General Shipping

  • Orders are processed within 1–3 business days after payment is confirmed
  • Standard shipping: 7–20 business days (varies by supplier and location)
  • Once shipped, you'll receive a tracking number via email
  • International orders may be subject to customs fees and import duties — these are the buyer's responsibility
  • For lost or significantly delayed packages, contact us at alnhyvalta@gmail.com

↩️ General Returns & Refunds

  • Contact us within 30 days of receiving your order if you're not satisfied
  • We accept returns for items that are defective, damaged, or incorrect
  • Send a photo of the issue and we'll arrange a replacement or refund
  • Refunds processed within 5–7 business days to your original payment method
  • Return shipping costs are the customer's responsibility and are non-refundable
  • Digital products and final sale items are non-returnable

📧 Questions? Contact us at alnhyvalta@gmail.com — we're happy to help!

Supplier-Specific Policies

Shipping times, return windows, and conditions vary by supplier. Please refer to the relevant section below for your product category:

🪑 Outdoor Patio & Furniture — Shipping & Returns

Fulfilled by Enclover, based in Canada.

🚚 Shipping

  • All deliveries are curbside/driveway drop-off only — in-home delivery, placement, and assembly are not included
  • Within the GTA: Ready to ship within 2 business days
  • Outside the GTA: Ready to ship within 5 business days

Shipping Rates (Canada)

  • Orders $2,000+ — $399 (3–9 business days)
  • Orders $1,000–$1,999 — $199 (3–9 business days)
  • Orders under $1,000 — $50 (3–9 business days)

⚠️ Rural/remote areas may incur additional charges — we'll contact you by email to confirm rates.

↩️ Returns

  • Returns accepted within 14 days of receipt — unused and resalable condition only
  • A 10% restocking fee may apply
  • Customer is responsible for return shipping costs
  • Shipping fees are non-refundable
  • Refunds processed within 10 days of receiving the return

Final Sale Items (Non-Returnable)

  • Customized or made-to-order items
  • Final sale and clearance items
  • Floor samples and items damaged from normal wear and tear

Damaged Items

Contact us within 48 hours of delivery with photos and order details.

Initiate a Return

Email enclover@enclover.ca with your order number, postal code, and proof of purchase.

🍵 Health & Wellness — Shipping & Returns

Fulfilled by Bush Berry, based in Canada.

🚚 Shipping — Canada

  • Processing: 1–3 business days
  • Delivery: 2–7 business days
  • All shipments include tracking via UPS, Canpar, Purolator, or Canada Post
  • Free shipping orders sent via most cost-effective tracked service

🇺🇸 USA

  • All shipments include tracking
  • ⚠️ As of August 29, 2025, U.S. tariffs/duties apply to Canadian shipments — customer's responsibility

🌍 International

  • Tracked shipping strongly recommended — untracked orders that don't arrive will not be refunded
  • Customs and duties are the customer's responsibility

↩️ Returns

  • Returns and exchanges accepted within 14 days of delivery
  • Items must be in original condition — consumables (e.g. loose-leaf teas) must be unopened
  • Customer responsible for return shipping unless error is on our part
  • Refunds issued to original payment method within a few business days of inspection

💳 Subscriptions

Cancellations must be made before payment is processed or the box has shipped. Once shipped, returns are not accepted.

📧 info@bushberry.ca

✨ Beauty & Wellness — Shipping & Returns

Fulfilled by Di Morelli Skin Care, based in Vancouver, BC, Canada.

🚚 Shipping — Canada

  • FREE shipping on orders over $60 (before tax)
  • Ships via Canada Post, UPS, or Purolator
  • Local: 1 business day | Regional: up to 3 days | National: up to 7 days
  • Add 2–3 days for rural areas and PO Boxes

🇺🇸 USA

  • FREE shipping on orders $100 USD+
  • Delivery: 4–10 business days
  • Duties and customs fees are the customer's responsibility

🌍 International

  • FREE shipping on orders $350 CAD+
  • Delivery: 6–20 business days
  • Customs and duties are the customer's responsibility

↩️ Returns

  • Unopened, unused items in original packaging returnable within 30 days of delivery
  • Sale, promotional, and discounted items are final sale
  • Accessories are final sale
  • No exchanges offered at this time
  • Customer responsible for return shipping costs
  • Refunds to original payment method — allow 5–10 business days

Damaged or Quality Issues

  • Damaged/wrong items: Contact within 3 days of delivery with photos
  • Quality concerns: Contact within 30 days of receipt

📞 +1-855-330-7714 | 📧 info@dimorelli.com
Monday–Friday, 9:00 AM – 4:00 PM Pacific Time

📱 Electronics — Shipping, Returns & Warranty

Fulfilled by DashKam Canada, with warehouses located globally.

🚚 Shipping — Canada

  • FREE shipping on all Canadian orders
  • Processing: within 24 hours
  • Delivery: 3–7 business days
  • Orders before 5:00 PM PT ship same day (excluding weekends & holidays)
  • Tracking number provided within 24 hours of shipment

🌍 International

  • Delivery: 7–14 business days
  • Customs and duties are the customer's responsibility

❌ Cancellations & Modifications

  • Cancel any time before shipment for a full refund
  • Orders cannot be modified once placed — cancel and reorder if needed

↩️ Returns

  • Returns and exchanges accepted within 30 days of receipt
  • Items must be unused, in original packaging with all accessories and manuals
  • Refunds processed within 3 business days of receiving return
  • Defective items: DashKam covers return shipping up to $15 CAD
  • Non-defective returns: Customer covers return shipping (non-refundable)

Non-Returnable

  • Items with signs of use, damage, or missing accessories
  • Bulk/corporate orders (10+ products)

🛡️ 12-Month Warranty

All electronics include a 12-month warranty for quality-related defects. Does not cover misuse, accidents, unauthorized modifications, or power damage.

⚠️ Report damaged or defective products within 24 hours of delivery.
📧 info@dashkam.ca

🐾 The Dog Showcase — Shipping & Returns

Fulfilled by Doggy Haute Couture.

⚠️ All processing and shipping timeframes are estimates only and are not guaranteed. Delays may occur due to carrier volume, customs processing, weather conditions, or other factors outside of our control.

🚚 Shipping

  • Processing time: 2–5 business days
  • Standard Shipping (Free): Estimated delivery 7–10 business days
  • Express Shipping ($26): Estimated delivery 3–5 business days — does not guarantee delivery by a specific date

🏠 Local Delivery (Vancouver Area)

  • Processing: 2–5 business days
  • After processing, delivery may take an additional 7–10 business days
  • Local delivery does not guarantee same-day or next-day delivery

⚠️ Shipping Delays

  • Shipping delays do not qualify for cancellations, refunds, or chargebacks
  • Once an order has been processed and shipped, it cannot be canceled or modified

📦 Transfer of Responsibility

Once an order has been shipped and handed to the carrier, responsibility for delivery transfers to the shipping carrier. An order is considered successfully delivered when the carrier marks it as "Delivered" or provides delivery confirmation — regardless of whether a signature is required.

❌ Non-Receipt

  • We are not responsible for packages marked as delivered by the carrier
  • This includes missing or stolen packages, delivery to shared spaces (apartment buildings, mailrooms, reception areas)
  • Customers must contact the shipping carrier directly for delivery-related issues once tracking shows "Delivered"

📍 Incorrect Address

Customers are responsible for providing an accurate and complete shipping address at checkout. Orders delivered to the address provided are considered fulfilled, even if entered incorrectly. No refunds or replacements will be issued.

🔍 Lost Packages (In Transit)

  • If a package is not marked as delivered and is believed to be lost, a carrier investigation must be completed before any resolution
  • Investigations may take 7–21 business days or longer
  • We reserve the right to deny claims that are fraudulent or unverifiable

↩️ Returns & Eligibility

  • 14-day return window from the date the carrier marks the order as delivered
  • Items must be unused, unworn, with tags, in original packaging, with proof of purchase
  • Returns must be approved in writing — unauthorized returns will be refused and not refunded

Non-Returnable Items

  • Sale items
  • Customized or personalized items
  • Worn, used, or damaged returns

❌ Order Cancellations

All orders are processed shortly after being placed. Once processed, orders cannot be canceled, modified, or changed. If you no longer want your order after processing, you must wait for delivery and request a return.

🔄 Return Process

  • Customers are responsible for return shipping and any customs or duties
  • We do not provide prepaid return labels

📞 236-514-9884 | 📧 info@doggyhautecouture.com

⚠️ Damages, Issues & Claims

  • Report any issue within 48 hours of delivery
  • Include photos of the item, packaging, and shipping label
  • Failure to report within 48 hours may result in claim denial

💳 Refunds

  • Refunds are only issued after returned items are received and inspected
  • Approved refunds processed within 10 business days
  • Shipping fees are non-refundable

🛡️ Chargebacks & Fraud Protection

By placing an order, you agree to contact us first before initiating a chargeback. We actively dispute all chargebacks using tracking confirmation, delivery confirmation, customer communication, and order data. False claims may be treated as fraudulent activity.

📞 236-514-9884 | 📧 info@doggyhautecouture.com

✅ Agreement to Terms

By completing your purchase, you confirm that you have read and agreed to this policy, accept shipping timeframes as estimates, and accept responsibility once an order is marked delivered.